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Infrastructure Operations (IO)

Operations or facilities services functions which include carpentry, facilities maintenance, painters, HVAC, electrical, repair, maintenance mechanic, telecommunication technicians, equipment operators, facilities planners, energy conservation specialists, and other infrastructure related occupations.

Sample Titles

Carpenter, Electronics Technician, General Services Assistant, Machinist, Mail Clerk, Mailroom Assistant, Mailroom Clerk, Maintenance Electrician, Maintenance Mechanic, Painter, Planner, Public Safety Assistant, Radiation Safety Officer, Sergeant


  •    Administrative Services (AD)
  •    Business Unit Leadership (BL)
  •    Clinical Management Services (CS)
  •    Infrastructure Operations (IO)
  •    Information Services (IS)
  •    Direct Patient Care (PC)
  •    Professional Services (PS)
  •    Research Services (RS)

Representative Knowledge

  • Safety Practices
  • Emergency Procedures
  • Operations and Maintenance
  • Risk Management
  • Planning and Evaluation

Representative Skills

  • Task Management
  • Coordination
  • Problem Solving
  • Investigation
  • Restraint and Self-Defense

Dimensions

  • Collegiality
  • Excellence & Creativity
  • Education & Development
  • Agility & Judgment
  • Stewardship & Institutional Citizenship

Leader Knowledge/Skills

  • Industry Trends
  • Strategic Thinking
  • Personnel Management
  • Change Management
  • Communicating a Vision

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