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Professional Services (PS)

Influences business unit outcomes through expertise in a professional field. Specific focus ranges from implementing tactical directions to implementing policies that improve quality, efficiency, or compliance.

Sample Titles

Administrative Manager, Program Coordinator, Project Manager


  •    Administrative Services (AD)
  •    Business Unit Leadership (BL)
  •    Clinical Management Services (CS)
  •    Infrastructure Operations (IO)
  •    Information Services (IS)
  •    Direct Patient Care (PC)
  •    Professional Services (PS)
  •    Research Services (RS)

Representative Knowledge

  • Technical Knowledge
  • Business Acumen
  • Consultation
  • Project Management
  • Cultural Awareness

Representative Skills

  • Customer Focus
  • Building Trust
  • Communication
  • Critical Thinking
  • Influencing

Dimensions

  • Collegiality
  • Excellence & Creativity
  • Education & Development
  • Agility & Judgment
  • Stewardship & Institutional Citizenship

Leader Knowledge/Skills

  • Industry Trends
  • Strategic Thinking
  • Personnel Management
  • Change Management
  • Communicating a Vision

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